Effective Date: 29 May 2025
This Privacy Policy outlines how HEW Projects Pty Ltd (“we”, “our”, “us”) collects, uses, stores, and protects your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Who We Are
- Business Name: HEW Projects Pty Ltd
- ABN: 44 652 016 316
- QBCC Licence: 15267396
- Email: admin@hewprojects.com.au
- Phone: 0485 863 485
- Address: 1/6 Maunder Street, Slacks Creek QLD
2. What Information We Collect
We may collect the following personal information when you interact with our website or services:
- Name
- Email address
- Phone number
- Address (where applicable)
- Details of your enquiry or service request
- Website usage data (via cookies and analytics tools)
3. How We Collect Your Information
We collect personal information when you:
- Fill out a contact form on our website
- Request a quote or service
- Communicate with us via phone or email
- Engage our services or enter into a contract
4. Why We Collect Your Information
We collect and use your personal information to:
- Respond to your enquiries
- Provide building and renovation services
- Send quotes and invoices
- Manage projects and communicate during the process
- Improve our services and website
5. How We Store and Protect Your Information
Your information is stored securely on trusted platforms and is protected from unauthorised access, loss, or misuse. We use secure servers, strong passwords, and access control to safeguard your data.
6. Sharing of Personal Information
We will not sell or rent your personal information. We may share your details with:
- Trusted contractors or service providers who assist with our operations
- Regulatory or legal authorities when required by law
7. Cookies and Website Analytics
Our website uses cookies and tools like Google Analytics to understand visitor behaviour and improve our site. These tools may collect non-identifiable information like your IP address, browser type, and pages visited.
8. Accessing and Updating Your Information
You have the right to request access to your personal information or ask us to correct it. To do so, please contact us using the details below.
9. Third-Party Websites
Our website may link to external websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website.
11. Contact Us
If you have questions or concerns about this Privacy Policy, or you’d like to make a privacy complaint or request access to your personal data, please contact:
HEW Projects Pty Ltd
📍 1/6 Maunder Street, Slacks Creek QLD
📞 0485 863 485
📧 admin@hewprojects.com.au